Privacy Policy

Privacy Policy

NATALIA ARIAS ATEHORTUA with CIF Y1566030C with address at AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID), 28007 is the owner of the website and responsible for the processing of personal data that users provide through this website.


NATALIA ARIAS ATEHORTUA informs users of this website about its policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing and using this website.


The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, the rights that assist them as well as all the necessary information established by current regulations.


By using this website, we understand that you have read and understood the information that is exposed in relation to the treatment of your personal data.

Our main objective is to treat personal data in a lawful, fair and transparent way.


Data collected, purpose and legality
The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to send information about our products / services, to place orders, as well as to be able to prepare the corresponding invoices, inform on the status of orders, respond to claims and any other management derived from the provision of the service performed through this website.


These purposes are based on legal principles of treatment of the data collected by current regulations: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for the legitimate interest and with the consent of the users.

Data collected for the request of information through the web form.
The personal data collected through the web form for the request for information is for the purpose of sending commercial information about our products and services.


The treatment of the data in this specific case is legitimized by the express consent that you give us by accepting the sending of the information provided through the form.


Operations performed with personal data
Personal data is recorded through the web and stored on electronic media controlled and supervised by the person responsible for the treatment. The supports have the necessary technical and organizational measures that guarantee due confidentiality in the treatment
of the data.


The personnel involved in data processing operations: access, edition, deletion, etc ... are trained for this and are trained and committed to our data protection policy.

 

Data Storage
The personal data will be kept as long as necessary to be able to meet the purpose / purposes for which they were.

Therefore we will keep your personal information as long as there is a contractual and / or commercial relationship with you or as long as you do not exercise your right to suppress, cancel and / or limit the processing of your data.


In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may be derived from its treatment, which must be attended and for which Your recovery is necessary.


Protection of minors
This website is not intended for minor users. If you are a minor, please do not try to register as a user. If we discover that by mistake we have obtained personal information from a minor, we will remove such information as soon as possible.


Recipients of your personal data
We inform users that their personal data will not be communicated to third parties, except that said data communication is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate their data to others responsible such as other companies in the group, responsible for the treatment.


For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be made if the user has given their express consent.


NATALIA ARIAS ATEHORTUA maintains strict criteria for the selection of data processors and contractually agrees with each to fulfill and enforce the obligations established in the field of data protection.


You can obtain more information about the processing of personal data of our organization at the following link:
https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=63916

Exercise of rights
In accordance with the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their data by directing their request to the indicated postal address or email NATERESTUDIO@GMAIL.COM

For the exercise of rights, you must identify yourself by presenting your ID.

For any claim you can go to the same email indicated. You can also contact the Spanish Agency for Data Protection: www.agpd.es

Notice of Cookies

In the case of using cookies, you will have to inform the user that browsing your website requires this installation and the consequences caused.


It will put a clear and highlighted message always visible, for example:
“We use our own and third party cookies to improve the browsing experience, and offer content and advertising of interest. By continuing navigation we understand that our cookie policy is accepted. ”

You must indicate the cookie policy where you can access all the extended cookie information. The link to the cookie policy must always be visible and accessible, usually in the footer of the web next to its privacy policy or legal notice.

Cookie Policy

Cookies Concept
Cookies are a tool used by Web servers to store and retrieve information about their visitors or users.


It is nothing more than a text file that some servers install during navigation and that allow knowing information such as: the place from which you access, the connection time, the device from which you access (fixed or mobile), the system operating and browser used, the most visited pages, the number of clicks made and data regarding user behavior on the Internet.


They do not provide references that allow the user's name and surname to be deduced and cannot read data from their hard disk or include viruses on their computers.


Also, you cannot read the cookies implanted in the user's hard drive from other servers.

Why are they important?
The website is accessible without the need for cookies to be activated, although its deactivation may prevent its proper functioning.


From a technical point of view, cookies allow websites to function more agile and adapted to user preferences, such as storing the language, the currency of the country or detecting the access device.


They establish levels of protection and security that prevent or hinder cyber attacks against the website or its users.


They allow media managers to know statistical data collected to improve the quality and experience of their services.


They serve to optimize the advertising that we show to users, offering the one that best suits their interests.


Authorization for the use of cookies
On the website there is a Cookie Notice that the user or visitor can accept, expressly consenting to the use of cookies as indicated below.


The user can configure their browser to reject all cookies by default or to receive an on-screen notification of the reception of each cookie and decide whether or not to install it on their hard drive.


Browser settings
NATALIA ARIAS ATEHORTUA reminds its users that the use of cookies may be subject to their acceptance during the installation or update of the browser used by them.

This acceptance may be revoked through the content and privacy configuration options available therein. The Owner recommends that its users consult the help of their browser or access the help web pages of the main browsers: Firefox, Internet Explorer, Safari, Chrome.


If you want more information about how to revoke the consent given or about the procedure to disable cookies, as well as ask any questions about the Cookies Policy, you can contact the owner through the following email address NATERESTUDIO@GMAIL.COM indicating "Cookies Policy" in the subject.


Types of Cookies used on the Web
The user who browses the Web can find cookies inserted directly by the owner, or else inserted cookies by entities other than the owner, as detailed in the following sections:

* Session cookies , they expire when the user leaves the page or closes the browser, that is, they are active during the visit to the website and therefore are deleted from our computer upon leaving.

* Permanent cookiesThey expire when the purpose for which they serve is fulfilled or when they are manually deleted, they have a deletion date and are normally used in the online purchase process, personalizations or in the registration, so that you do not have to constantly enter a password.

Depending on the entity that manages the computer or domain from which the cookies are sent and treats the data obtained, we can distinguish between our own and third party cookies.

* Own cookies Are those cookies that are sent to the user's computer and are managed exclusively by us for the best functioning of the Website. The information we collect is used to improve the quality of our service and your user experience.

* Third party cookiesWhen the user interacts with the content of our website, third-party cookies can also be set (for example, when pressing social network buttons or viewing videos hosted on another website), which are those established by a different domain of our Website. . We cannot access the data stored in the cookies of other websites when you browse the aforementioned websites.

Advertising activities notice

NATALIA ARIAS ATEHORTUA with CIF Y1566030C responsible for the treatment informs, in accordance with the provisions of REGULATION (EU) 2016/679, that personal data is processed in order to:

- perform the administrative and legal steps necessary for the provision of our services.

You can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data as well as revoke the consents that have been provided or obtain more information, by directing your request to NATERESTUDIO @ GMAIL. COM / AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, 28007, MADRID (MADRID).

 

Terms of Conditions web purchase

INTRODUCTION
The purpose of this document is to establish the conditions of use of the page as well as the conditions of purchase of products through it by users.


Please read these TERMS AND CONDITIONS OF PURCHASE as well as the PRIVACY POLICY carefully before using this website. If you wish you can print these conditions. By using this website or placing an order through it, the user accepts our PURCHASE TERMS AND CONDITIONS as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.


GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to NATALIA ARIAS ATEHORTUA, CIF / NIF Y1566030C domicile located at AVD CIUDAD
DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID), 28007 and with email NATERESTUDIO@GMAIL.COM and phone 695350605, hereinafter NATALIA ARIAS ATEHORTUA.


USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following extremes:

* Use the website only for the purpose of consulting products and placing orders.
* Do not make any fraudulent or false order. If, in a reasonable way, an order is considered to be fraudulent, NATALIA ARIAS ATEHORTUA is authorized to cancel it and inform the relevant authorities.
* Have legal capacity to enter into contracts (the user declares to be over 18 years of age).
* Provide your contact details in a truthful and exact way in order to be able to send orders.


PERSONAL DATA PROTECTION
NATALIA ARIAS ATEHORTUA informs the users of this website about its policy regarding the treatment and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.


PURCHASE TERMS
Service Availability Users have the possibility of ordering the items offered through the website both for shipment to an address within the Spanish territory and to a European destination.

Language.
The contract will be formalized in the Spanish language.

Availability of the products.
Orders are subject to the availability of the products. If there are difficulties regarding the supply of the products or if there are no items in stock, NATALIA ARIAS ATEHORTUA will inform the customer of such circumstance, either by mail or by phone and will refund any amount that he has paid for the product or products not available or will exchange the product for another of the same value, as the customer decides.


Product prices.
All current taxes are included in the prices of the items but shipping costs are not included, they will be added to the total amount. NATALIA ARIAS ATEHORTUA reserves the right to modify prices at any time, although products will be invoiced based on the price in force at the time of ordering (subject to product availability).


The purchase order will indicate both the total price of the product / products, including VAT and the corresponding shipping costs, as indicated in the following sections.

The applicable VAT rate will be the one legally valid at all times depending on the specific item in question.


In orders with destination to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37 / 1992, without prejudice to the application of taxes and duties in accordance with current regulations in each of these territories.


Shipping costs to addresses in Spanish territory.
For orders below € ___, the shipping costs amount to € __, amount to be added to the total amount. Shipping costs will therefore be paid by the customer.


For orders equal to or greater than __ €, shipping costs will not apply.

Shipping costs to addresses outside Spanish territory.
For orders destined for any country within the European Union less than ___ €, the shipping costs amount to __ €, amount to be added to the total price. Shipping costs will therefore be paid by the customer.


For orders equal to or greater than __ €, shipping costs will not apply.

How to place an order.
To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will be asked only
the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.


The data recorded by the website constitute proof of the transactions made. The customer will receive confirmation of the order via email.


During the process, before making the payment, you can modify the data of your order. The order is not formalized until the process is finished, which will occur when the payment has been made. Clicking on “Pay” implies that you acquire and pay for the selected items, this step implies a binding commitment.


There are no purchase limits. The user can place the order for the number of items they want, with no minimum or maximum set.


Right to cancel the order.
NATALIA ARIAS ATEHORTUA reserves the right to reject an order from a client with whom there is a dispute.


Likewise, NATALIA ARIAS ATEHORTUA has the right to reject or cancel an order for justified reasons, such as:
* Due to an error in the billing information (which is incorrect or impossible to verify)
* If there is suspicion of fraud with the bank card
* If it is not possible to send it to the indicated address
* If there are reasons why the user is suspected of not being an end consumer
* If the user is under 18 years old
* If full payment has not been made.

Way to pay.
You can use bank card, Paypal or by bank transfer as a means of payment. In the case of payment by card or PayPal the total amount of the order that will include the shipping costs that correspond according to the case, will be charged to the customer's account at the same time of purchase. Payments are only accepted in EUROS.


By paying by card and in the event of any incident during the process (for example, that the terminal informed of the card's denial), the order will be automatically canceled. The payment system by bank card is done through the payment gateway of "_____"


By clicking "Pay" the user is confirming the payment of the order as well as that the credit card is his. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, the order will be automatically canceled, the system informing the customer about said cancellation.


In the case of selecting the payment system through Paypal, PayPal will be the payment platform and will be carried out following the conditions of said payment platform.


NATALIA ARIAS ATEHORTUA also offers you the possibility of making payment by bank transfer.


The order will be sent to the address you indicate once the total amount of the order has been confirmed. If the amount is not for the total, NATALIA ARIAS ATEHORTUA reserves the right not to send the order until it is fully paid by the customer.

Delivery.
The products will be sent to the address that the user has indicated.


The delivery time ranges between 24 and 72 hours (business days) for addresses on the peninsula and 7 business days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.

The delivery time for addresses outside the Spanish territory ranges between 7 and 10 business days.

The indicated terms will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase.
establishing a new delivery date or cancel the order with full refund of the price paid.


For the purposes of these conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which is will accredit by signing the receipt of the order at the agreed delivery address.

Impossibility of delivery.
If it is impossible to deliver the order to the indicated address, NATALIA ARIAS ATEHORTUA will try to deliver it to a third party indicated by the client or retry delivery at a later date. For this, we ask that if you are not going to be at home, contact NATALIA ARIAS ATEHORTUA to arrange delivery another day.


If within 15 days, from the time your order is available for delivery, the order could not be delivered for reasons not attributable to NATALIA ARIAS ATEHORTUA, we will understand that you wish to withdraw from the contract and we will consider it resolved.


As a consequence of the termination of the contract, we will return all payments received from the user, including delivery costs without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract to be terminated. Please note that the
Transport derived from the resolution may have an additional cost, so NATALIA ARIAS ATEHORTUA will be authorized to pass on the corresponding costs.


Cancellation of an order.
The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other
complementary laws.


To cancel an order you can use the form that appears in the “RIGHT OF WITHDRAWAL” link or you can notify us by email by writing to NATERESTUDIO@GMAIL.COM by post to the address AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID) , 28007.


If you send us an email or a written communication, please include the details of your Order Purchase Terms and Conditions to help us identify you.


The withdrawal period will expire after 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the goods or in case the products that make up the order are delivered separately, on 14 calendar days of the day that the customer or a third party indicated by the customer, other than the carrier, acquired the material possession of the last of the aforementioned products.


Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thus assuming the costs of return. Please keep in mind that if you decide to return the items to us freight collect we will be authorized to charge you the costs in
that we can incur.


The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so it must be
careful with the product / s while they are in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.


After examining the article, we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus the costs of
I ship within 14 days of receiving the canceled order.


If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.


Return of defective products.
If you return the products because they are defective or the descriptions do not correspond to them, we will proceed to reimburse the total price of the products, together with the derived shipping costs and the return of the item.

RESPONSIBILITIES
Access and use of this website is the responsibility of the users. Not subject to guarantee by NATALIA ARIAS ATEHORTUA:

- The infallibility, the availability, the continuity, the nonexistence of deficiencies of security of the web page
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational operation of the website.
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor of the damages that may be caused by third parties through Terms and conditions of purchase of illegitimate intrusions that are beyond the control of NATALIA ARIAS ATEHORTUA.
- NATALIA ARIAS ATEHORTUA is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other external sources.

Mere access to the website does not imply any kind of business relationship between NATALIA ARIAS ATEHORTUA and the user.


NATALIA ARIAS ATEHORTUA only supplies the products for domestic and private use. The customer agrees not to use the product for commercial, advertising or reselling purposes. NATALIA ARIAS ATEHORTUA has no responsibility for any loss of profits, loss of business, interruption of business or loss of business opportunities of the client.


Assignment of rights and obligations.
The contract is binding both for the client and for NATALIA ARIAS ATEHORTUA, as well as for our respective successors, assigns and successors in title. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior consent of NATALIA ARIAS ATEHORTUA and in writing. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, as the case may be, you, as a consumer, have recognized by law or will void, reduce or limit in any other way the guarantees, both express and implied , that we could have given him.


INFORMATION AND CONTENTS OF THE WEB
The information displayed on the website is current on the date of the last update. NATALIA ARIAS ATEHORTUA reserves the right to update / modify / delete information on this website at any time and without prior notice.


In the event that the website contains links to other websites and materials of third parties, these links are provided for informational purposes only, without NATALIA ARIAS ATEHORTUA having any control over the content of said websites or materials. Therefore, we do not accept any responsibility for any damage or loss derived from its use.

NATALIA ARIAS ATEHORTUA reserves the right to modify the Purchase Terms and Conditions. The modifications introduced will not be retroactive. If you do not agree with the modifications made, we recommend that you do not use our website.


PIRACY VIRUS AND OTHER COMPUTER ATTACKS
The user must not make improper use of this web page through the intentional introduction of viruses, Trojans, worms, logic bombs or any other program or material that is technologically harmful or damaging. The user will not try to have unauthorized access to this
web page, to the server where said page is hosted or to any server, computer or database related to our web page. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of typified offenses
by applicable regulations. We will report any breach of these regulations to the competent authorities and we will cooperate with them to discover the identity of the attacker. Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website. We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or of downloading content from the same or to which it redirects.


INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and consents that all copyright, trademark and other industrial and intellectual property rights on the materials or content provided as part of the website correspond at all times to NATALIA ARIAS ATEHORTUA. The user may use said material only in the manner expressly authorized.

APPLICABLE LEGISLATION AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish law. Any dispute that arises or is related to the use of the website or to such contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.


You can make any complaint and claim before NATALIA ARIAS ATEHORTUA through the email MAIL or by post to the address AVD CIUDAD DE BARCELONA No31 PISO 8
DRCHA, MADRID (MADRID), 28007.

Right of withdrawal

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.


To cancel an order you can use the attached form (withdrawal model) or you can notify it by email to NATERESTUDIO@GMAIL.COM or by post to the address AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID), 28007.


If you send us an email or a written communication, please include the details of your order to help us identify it.


The withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, acquired material possession of the goods or in case the products that make up the order are delivered separately, to the 14 calendar days from the day you or a third party indicated by you, other than the carrier, acquired the material possession of the last
of the mentioned products.


Once the right of withdrawal has been exercised, the user must send to the address indicated (NATALIA ARIAS ATEHORTUA / AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID), 28007) the products delivered, thus assuming the costs of return. Please note that if you decide to return the items to us freight collect we will be authorized to charge you for any costs that we may incur.


The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so it must be
careful with the product / s while they are in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.


After examining the article, we will inform you if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the total amount of the purchase plus the costs of
I ship within 14 days of receiving the canceled order.


If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products, without shipping costs.


WITHDRAWAL MODEL

(You must only complete and submit this form if you wish to withdraw from the contract)

For the attention of NATALIA ARIAS ATEHORTUA with NIF / CIF Y1566030C, address located at AVD CIUDAD DE BARCELONA No31 PISO 8 DRCHA, MADRID (MADRID), 28007 and with email NATERESTUDIO@GMAIL.COM and telephone 695350605, hereinafter NATALIA ARIAS ATEHORTUA.

I hereby inform you that I withdraw from my contract of sale of the indicated product / products:
(description and reference as indicated in the contract)

.................................................. .................................................. .................

.................................................. .................................................. .................

.................................................. .................................................. .................

.................................................. .................................................. .................

Order placed on _________.
Order received dated __________.

Name of the consumer: _______________________________.
Consumer's address: _______________________________.

Consumer signature (only if this form is submitted on paper)